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The unexpected impact of the 2020 pandemic is the sudden increase in video conferencing, which has become an essential part of the daily lives of millions of business users. The benefits that people find in telecommuting and home isolation will motivate them to continue to use video to meet after returning to the office, provided that it is easy to use and still have a positive experience.

This is the key point. The quality of video technology is the key to everything. If the experience of using video for conferences is poor and there is no requirement to use video, then users will hesitate. If the experience is satisfactory, more people will readily accept it.
But if the experience is very good, the video and sound are very clear, and the meeting experience is like attending a face-to-face meeting in person, then this will become the decisive factor for the entire enterprise to choose video. This is why the webcam is so important.

Limitations of embedded cameras

Unfortunately, many telecommuting workers have to rely on the marginal performance and functionality of the embedded camera in a laptop or cell phone. The effect of the embedded camera is very unstable. Sometimes it works well. More often than not, it is terrible.

The limitations of embedded cameras have seriously affected the advantages of video collaboration. Poor lighting conditions, poor angles, poor resolution or sharpness can all cause problems. If the location of the camera is wrong, or the user is in a dark room, or is backed by a bright window or has strong side light, it will be difficult for the other party to see the user. The embedded camera does a poor job of compensating for shooting conditions.

Another major limitation of embedded cameras in laptop computers is that they may not always be operable (or available) at all times. For example, in an office environment, business users often dock or plug laptops into larger monitors and keyboards. If you close the laptop in this situation, then there is no way to use the embedded camera.

Even if the laptop is turned on when connected to a large-screen display device, when the user turns to the display device, the laptop’s camera may shoot the user from a strange angle. Others in the meeting may find it a bit awkward.

How to use a dedicated webcam for an excellent meeting experience

The experience of using the embedded camera is very unstable, sometimes good and bad, and the experience of using the webcam is usually very good and highly controllable. This is because the webcam is specifically designed for this type of work.

High-quality webcams will be equipped with many image enhancement functions. One of the most important is the ability to compensate for low light, which can be very helpful when the speaker is in the shadow or the light is too dark. For example, Logitech C1000e uses RightLight™ 3 and High Dynamic Range (HDR) technology to highlight the subject (not the background), so the speaker can always appear clearly on the screen.

The ability to change the field of view (FOV) and position the camera at a more suitable shooting angle is another very valuable feature. This allows the user to avoid distracting backgrounds from appearing in the frame, obtain the ideal composition, or shoot the entire scene when needed.

Another consideration: integration and certification. A webcam certified with video conferencing software (such as Google Meet, Microsoft Teams, and Zoom) helps to obtain a more stable and excellent meeting experience. For example, the C1000e webcam certified by Windows Hello™ can make the start of a video conference easier and more secure. Participants can log in by simply looking at the camera. This type of certification can greatly reduce the burden on the IT department, which not only provides users with appropriate permissions, but also reduces user support needs.

In addition, the webcam allows users to show excellent status in the lens . This is important because users who are confident in their appearance are more willing to use the video technology provided by IT.

The benefits of providing a unified and familiar experience for IT and employees

Providing employees with a unified toolset, including video conferencing technology, can address one of the IT department’s priority goals: reducing support needs. This is one of the reasons why the company invests in enterprise solutions. The differences in the experience and quality of embedded cameras will not only lead to more user complaints and more support needs but also significantly increase the time IT staff spend on troubleshooting.

In contrast, if the same webcam is deployed to every employee, IT staff can more easily and quickly troubleshoot when a problem occurs. The unified and familiar experience also allows employees to start meetings quickly and proficiently both on the desktop and in the conference room, without wasting time on learning new technologies.
The benefits of video conferencing for employee productivity and social relationships have been fully proven. With the help of a dedicated webcam, the IT team can not only provide the above advantages but also effectively circumvent the limitations brought by the embedded camera.

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